Privacy Policy

Last Updated: October 2026

At Great Canadian Entertainment, operating as Great Canadian Poker Event, we are deeply committed to protecting the privacy and security of our guests, players, and visitors at our premium casino resort. This comprehensive Privacy Policy outlines the types of information we collect, how we use it, how we protect it, and your rights regarding your personal data when you interact with our casino resort properties, our website, and our affiliated services.

1. Information We Collect

When you visit our casino resort, register for the Great Canadian Poker Event, or use our digital platforms, we may collect the following categories of personal information:

• Identity Data: First name, last name, date of birth, government-issued identification (such as driver's license or passport required for entry into the casino resort), and loyalty program membership numbers.
• Contact Data: Billing address, physical mailing address, email address, and telephone numbers.
• Financial Data: Bank account details, payment card information, and transaction history related to gaming activities, hotel bookings, dining reservations, and entertainment purchases at the casino resort.
• Technical Data: Internet Protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.
• Profile Data: Your username and password, purchases or orders made by you, your interests, preferences, feedback, and survey responses related to your casino resort experience.
• Usage Data: Information about how you use our website, products, and services, including how you interact with our casino resort amenities.
• Marketing and Communications Data: Your preferences in receiving marketing from our casino resort and our third parties, as well as your communication preferences.

We may also collect, use, and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity.

2. How We Collect Your Data

We use different methods to collect data from and about you, including through:

• Direct Interactions: You may give us your Identity, Contact, and Financial Data by filling in forms or by corresponding with us by post, phone, email, or otherwise. This includes personal data you provide when you book a room at our casino resort, register for the poker event, apply for a loyalty card, or contact our customer service.
• Automated Technologies: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies.
• On-Site Surveillance: To ensure the safety and security of all guests and to comply with regulatory requirements, our casino resort is equipped with comprehensive video surveillance (CCTV) systems. These systems capture video footage of individuals on our casino resort property.
• Third Parties or Publicly Available Sources: We may receive personal data about you from various third parties and public sources, such as analytics providers, advertising networks, and background check providers (where legally permissible and necessary for compliance with anti-money laundering regulations).

3. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• To manage your registration for the Great Canadian Poker Event and to facilitate your stay at our casino resort.
• To process your transactions, manage your loyalty account, and provide the products and services you have requested.
• To personalize your casino resort experience and deliver content and product offerings relevant to your interests.
• To comply with legal and regulatory obligations, including those mandated by the Alcohol and Gaming Commission of Ontario (AGCO) and other applicable authorities governing casino resort operations.
• To maintain the safety and security of our casino resort premises, our staff, and our patrons.
• To send you administrative information, such as changes to our terms, conditions, and policies.
• For marketing purposes, provided you have opted in to receive such communications, to inform you about upcoming events, promotions, and special offers at our casino resort.

4. Data Security and Retention

We have implemented robust, industry-standard security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. Access to your personal data is limited to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions and are subject to a strict duty of confidentiality.

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements related to operating a casino resort. By law, we have to keep basic information about our customers (including Contact, Identity, Financial, and Transaction Data) for a specified number of years after they cease being customers for tax and anti-money laundering purposes.

5. Your Legal Rights

Depending on your jurisdiction, you may have rights under data protection laws in relation to your personal data. These may include the right to request access to your personal data, request correction of your personal data, request erasure of your personal data, object to processing of your personal data, request restriction of processing your personal data, request transfer of your personal data, and the right to withdraw consent.

If you wish to exercise any of the rights set out above, please contact our Data Protection Officer using the details provided in the Contact Us section. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it.

GDPR, CCPA & Cookies Policy

Welcome to the dedicated compliance page for the Great Canadian Poker Event. While our primary casino resort operations are based in Canada, we recognize that our prestigious poker event attracts participants from across the globe, including residents of the European Economic Area (EEA) and the State of California. Therefore, this policy details our compliance with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

GDPR Compliance (For EEA Residents)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Our casino resort aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us. In certain circumstances, you have the following data protection rights:

• The right to access, update or to delete: You can request to view or delete the information we have on you.
• The right of rectification: You have the right to have your information rectified if that information is inaccurate or incomplete.
• The right to object: You have the right to object to our processing of your Personal Data.
• The right of restriction: You have the right to request that we restrict the processing of your personal information.
• The right to data portability: You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
• The right to withdraw consent: You also have the right to withdraw your consent at any time where our casino resort relied on your consent to process your personal information.

Please note that we may ask you to verify your identity before responding to such requests. Furthermore, some data retention is mandated by international gaming regulators and local laws governing casino resort operations, which may override requests for deletion.

CCPA Compliance (For California Residents)

The California Consumer Privacy Act (CCPA) provides California residents with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights when interacting with our casino resort.

• Right to Know and Data Portability: You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months.
• Right to Delete: You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions.
• Right to Opt-Out of Sale: We do not sell your personal information. However, you have the right to opt-out of the sale of your personal information if our practices ever change.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights. This means we will not deny you goods or services at our casino resort, charge you different prices, or provide a different level of quality.

Cookies Policy

Our casino resort website uses cookies, web beacons, tracking pixels, and other tracking technologies to help customize our website and improve your experience. When you access the site, your personal information is not collected through the use of tracking technology.

A "cookie" is a string of information which assigns you a unique identifier that we store on your computer. Your browser then provides that unique identifier to use each time you submit a query to the site. We use cookies on the site to, among other things, keep track of services you have used, record registration information, record your user preferences, keep you logged into the site, facilitate purchase procedures, and track the pages you visit. Cookies help us understand how the site is being used and improve your user experience.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites. However, please be aware that disabling cookies may affect the functionality of our casino resort website, particularly the booking engine and poker event registration portals.

About Us: Great Canadian Entertainment

Welcome to Great Canadian Entertainment, the proud operator and host of the prestigious Great Canadian Poker Event. Founded on the principles of unparalleled hospitality, thrilling entertainment, and uncompromised integrity, our company has grown to become the benchmark for casino resort experiences in North America.

Our Vision and History

Our journey began decades ago with a singular vision: to create a world-class casino resort destination that seamlessly blends the high-stakes excitement of premium gaming with the opulent luxury of a five-star hotel. Today, Great Canadian Entertainment stands as a titan in the hospitality and gaming industry. Our flagship casino resort properties are architectural marvels, designed to transport guests into a world of elegance and excitement.

The Great Canadian Poker Event was born from our passion for card games and our desire to bring the best players in the world together under one roof. What started as a regional tournament has exploded into an internationally recognized event, drawing professionals, celebrities, and enthusiastic amateurs to our spectacular casino resort.

Commitment to Excellence

At every Great Canadian casino resort, excellence is not just a goal; it is our standard. From the moment you pull into our valet, you are treated with the utmost respect and care. Our team of thousands of dedicated professionals—from our expert dealers and pit bosses to our master chefs and concierge staff—are thoroughly trained to anticipate your needs and exceed your expectations.

We continually invest in our casino resort infrastructure, ensuring that our gaming floors feature the latest technology, our luxury suites offer unparalleled comfort, and our entertainment venues host the most spectacular shows and events.

Corporate Information

Company Name: Great Canadian Entertainment

Headquarters: 39 Wynford Drive, North York, ON M3C 3K5, Canada

Corporate Phone: +1 (888) 555-7788

Email: corporate@greatcanadianpokerevent.com

As a leading operator of gaming, entertainment, and hospitality facilities, we are fully committed to operating responsibly. We work closely with provincial and federal regulators to ensure our casino resort environments are safe, fair, and transparent for all our guests.

Contact Us

We look forward to welcoming you to the Great Canadian Poker Event. Whether you have questions about tournament registration, need assistance booking a luxury suite at our casino resort, or require information about our VIP services, our dedicated concierge team is here to help.

Terms of Use

Welcome to the official website of the Great Canadian Poker Event. By accessing or using this website, you agree to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Great Canadian Entertainment's relationship with you in relation to this website and your attendance at our casino resort.

1. Acceptance of Terms

By registering for the poker event, booking a room at our casino resort, or simply browsing this website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use our website or services.

2. Age Restrictions

Access to the gaming floor of our casino resort and participation in the Great Canadian Poker Event is strictly limited to individuals who are 19 years of age or older (or the legal gambling age in the specific jurisdiction of the resort). Valid, government-issued photo identification is required for entry into the casino resort and to participate in any gaming activities. We reserve the right to refuse entry or service to anyone unable to provide acceptable proof of age.

3. Casino Resort Code of Conduct

Guests visiting our casino resort are expected to maintain a reasonable standard of decorum. We reserve the right to refuse service, eject, or ban any individual from the casino resort property for behavior deemed disruptive, illegal, abusive, or contrary to the spirit of fair play. This includes, but is not limited to, suspected cheating, verbal or physical abuse of staff or other patrons, and visible intoxication.

4. Poker Event Rules

All participants in the Great Canadian Poker Event are bound by the official tournament rules as published and maintained by the tournament director. The decisions of the tournament director and the casino resort management are final and binding in all matters related to the event. We reserve the right to alter tournament schedules, structures, and prize pools in accordance with regulatory guidelines.

5. Intellectual Property

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, graphics, and text regarding our casino resort. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

6. Limitation of Liability

While we strive to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the website remains available or that the material on the website is kept up to date. To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website and the use of this website. Our casino resort shall not be liable for any indirect, special, or consequential loss or damage arising under these terms and conditions or in connection with our website.

Responsible Gambling

At Great Canadian Entertainment, we want every visit to our casino resort to be a thrilling, enjoyable, and safe experience. We view gaming as a form of entertainment and are steadfastly committed to promoting responsible gambling practices. Our comprehensive responsible gambling program ensures that our patrons have access to the information and tools they need to make informed decisions about their play.

Play for Fun, Not for Profit

It is vital to remember that the games at our casino resort are designed for entertainment. The house always has a mathematical edge, and gambling should never be viewed as a way to make money, solve financial problems, or escape from personal issues. We encourage all participants in the Great Canadian Poker Event to play within their means and to set strict limits on the time and money they spend at our casino resort.

Setting Limits and Taking Breaks

We advise our guests to set a budget before entering the casino resort and to stick to it. Never borrow money to gamble, and do not attempt to win back lost money (chasing losses). Take frequent breaks, enjoy our world-class dining, relax in our luxury suites, or explore the other amenities our casino resort has to offer.

Self-Exclusion Program

If you feel that your gambling is becoming a problem, our casino resort offers a robust voluntary Self-Exclusion Program. This program allows you to voluntarily request that we ban you from all our gaming facilities and from participating in events like the Great Canadian Poker Event. Once enrolled, you will be removed from all marketing lists, and your loyalty account will be suspended. If you attempt to enter the casino resort while on the self-exclusion list, you will be escorted off the property and may face trespassing charges.

Getting Help

If you or someone you know is struggling with a gambling problem, help is available. We strongly encourage you to seek assistance from professional organizations dedicated to problem gambling. The casino resort staff are fully trained to provide information on where to find help, but you can also reach out directly to resources such as the Problem Gambling Helpline in your area.

Please gamble responsibly. When the fun stops, stop. 18+ / 19+ depending on local jurisdiction.